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Join the AutoPet email list and place your first qualifying order over $59. When the offer is active, the free gift message will appear on our website or popup. It's that easy!

Yes, we offer free shipping on orders over $119. Final shipping options and totals will be shown at checkout.

We currently ship Australia-wide. International shipping isn’t available just yet, but we may offer it in the future.

Most orders are processed as quickly as possible. Delivery times vary depending on your location, but tracking details will be sent once your order has been shipped.

Please contact us as soon as possible after placing your order. If your order has not been packed or shipped yet, we’ll do our best to help with changes.

Wash The Bottle Buddy with warm soapy water before first use and after each use. Rinse well and allow it to dry fully before storing. We recommend hand washing to help keep it in the best condition.

Yes, Bottle Buddy is useful for small, medium and large dogs. The 1.5L capacity is helpful for warm days, longer walks and road trips.

No dog toy is completely indestructible. The Chew Buddies are made from durable food-grade nylon, but they should always be used under supervision and replaced if they become damaged or worn.

Add shampoo or soap into The Scrubie, gently squeeze to release it, then massage your dog’s coat in circular motions. Rinse your dog thoroughly after use and wash The Scrubie before storing.

You can contact us through the contact form on our website or by emailing our support team. We’ll get back to you as soon as possible.